National Alicante Airport Information

Pick-up instructions: The office is situated beyond the airport premises. To retrieve your vehicle, kindly adhere to the 'Hotels' signs and use the elevator or escalator to descend to level -2. Upon exiting the terminal, proceed to bus stops 1-5, where the shuttle service will conveniently transport you to the rental office. The shuttle operates approximately every 15 minutes, and the travel time is around 5 minutes.

For assistance, contact National Alicante airport at +39 965 123 396/ +39 965 000 429 or visit Car Rental Alicante Airport for more information.

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

 

Business hours:

Sunday

08:00 AM - 21:00 PM

Monday

08:00 AM - 21:00 PM

Tuesday

08:00 AM - 21:00 PM

Wednesday

08:00 AM - 21:00 PM

Thursday

08:00 AM - 21:00 PM

Friday

08:00 AM - 21:00 PM

Saturday

08:00 AM - 21:00 PM

Tips for renting a car from National Rent-A-Car at Alicante airport
 

  • 1. Book in Advance: To secure the best rates and ensure availability, it's advisable to book your rental car in advance, especially during peak travel seasons.
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  • 2. Compare Rates: Before finalizing your reservation, compare rates from different car rental companies, including National Rent-A-Car, to ensure you are getting a competitive price.
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  • 3. Check for Discounts: Look for any discounts or promotions offered by National Rent-A-Car. These could include loyalty program benefits, credit card perks, or special promotions available during your rental period.
     
  • 4. Review Rental Terms and Conditions: Take the time to carefully read and understand the terms and conditions of the rental agreement. Pay attention to details such as fuel policies, mileage limits, and any additional fees that may apply.
     
  • 5. Choose the Right Vehicle: Select a vehicle that suits your needs. Consider factors such as the number of passengers, luggage space, and fuel efficiency. National Rent-A-Car typically offers a variety of vehicle options.
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  • 6. Inspect the Vehicle: Before accepting the car, thoroughly inspect it for any existing damage. Note any scratches, dents, or other issues on the rental agreement, and take pictures if possible. This will help avoid disputes over damages when returning the vehicle.
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  • 7. Understand Fuel Policies: Clarify the fuel policy with the rental agency. Some companies provide a full tank of gas and expect you to return it full, while others may require you to prepay for a tank of fuel.
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  • 8. Know the Drop-off Procedures: Familiarize yourself with the procedures for returning the rental car. Be aware of any specific drop-off instructions and ensure you return the vehicle on time to avoid additional charges.
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  • 9. Keep Important Documents Handy: Have your rental confirmation, driver's license, and credit card ready when picking up the car. International travelers should also have their passport and any required visas.
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  • 10. Save Emergency Contacts: Save the contact information for National Rent-A-Car's Alicante airport location and their roadside assistance service in case you encounter any issues during your rental period.
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  • 11. Be Mindful of Traffic Rules: Familiarize yourself with local traffic rules and regulations in Alicante airport to ensure a smooth driving experience.

 

National Rental Conditions
 

  • Driver Requirements

    The minimum age for renting a vehicle is 21 years. A surcharge for young drivers is applicable to individuals under the age of 25.There is no maximum age limit, and a senior driver fee is not imposed.The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.For driver's licenses printed in a non-Roman alphabet (such as Arabic, Japanese, Cyrillic, etc.), an International Driving Permit is required.Additionally, an International Driving Permit is mandatory for customers who are not residents of EU countries, in addition to their regular driver's license. It's important to note that the International Driving Permit is valid only when accompanied by the regular driver's license.
     
  • Deposit and Deductible Policy

    A deposit will be authorized on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined during vehicle pickup, as it is contingent on the type of vehicle selected.

     
  • Payment Policy

    At the time of vehicle pick-up, customers are obligated to settle the rental amount and provide a deposit. Payment and deposit transactions are only accepted using the following methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card. Only cards issued in the name of the main driver will be acknowledged.

    Cash payments are also accepted; however, in the case of cash transactions, the Security Deposit amount will be doubled. It's important to note that when paying with cash, a debit/credit card issued in the main driver's name is required for security purposes.

    Payments via cheques, Diners, Discover, and prepaid cards are not permissible.

    For specific car groups such as Luxury, Premium, Fullsize, and Special, a credit card is mandatory. In the case of Luxury, Premium, and Fullsize car groups, a minimum of two credit cards issued in the main driver's name is required.

    The primary driver is required to present a physical payment card in their name with sufficient funds to cover the deposit for the car pickup. Virtual credit cards (e.g., GooglePay or ApplePay) and the use of someone else's card, including family members, will not be accepted by the rental company

     
  • Optional Extras and Services

    Special equipment offered includes a GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), and Booster seat (4-10 years of age). The pricing for these additional items is displayed on the booking page.

    Customers have the option to include up to 3 additional drivers. The Delivery/Collection service is provided upon prior request and is limited to city boundaries. Additional charges based on distance may apply for the Delivery/Collection service.
     
  • Fuel Policy :

    The vehicle comes with a specific fuel level and should be returned with an equivalent amount to avoid incurring extra charges.

FAQ's

National Rental Services at Alicante airport FAQs

    The National Rent-A-Car rental site is located at Ctra. De Torrellano-Aeropuerto, S N, 03320 Elche, Alicante  

    Phone: +34 965 00 04 29

    National Rental accepts credit card payments from major providers, such as Visa, MasterCard, and American Express. To collect your rental, the credit card must be under the name of the primary driver specified in the reservation.

    Yes.

    Typically, National Car Rental at Alicante Airport permits the inclusion of an extra driver.

    They may provide additional offerings like child safety seats, GPS units, and mobility devices. Please communicate your specific needs when making a reservation for Alicante Airport.

    To secure a car rental from National at Alicante Airport, you simply require a valid driver's license, identification, and a credit card in good standing for the required deposit.

    On average a rental car from National in Alicante costs €18 per day.

    The Intermediate car category, featuring models like the Ford Kuga or equivalent, is the most commonly selected rental option from National at Alicante Airport.

    Yes.

National Return and Extension Policies

    To return your National rental car at Alicante Airport, follow the signs directing you to the rental car return area. Clear instructions will guide you to the designated drop-off point. Make sure to allocate sufficient time to return the car prior to your departure. If you have any questions, don't hesitate to ask at the National rental desk or seek assistance at the airport's information desk.

    Service beyond regular business hours is available upon request and incurs an additional fee. The grace period, a 29-minute window during standard working hours, ensures that the customer's car reservation remains guaranteed even if there is a delay in pickup. This grace period is applicable only during business hours.

    National offers a 29-minute grace period for daily rentals. If the vehicle is returned within 2.5 hours after the scheduled rental time on the next day, hourly charges will be applicable. Returns exceeding a 2.5-hour delay will incur an additional day's charge. In the case of returns after closing hours, the responsibility extends until the vehicle is checked in on the subsequent business day.

    Certainly, you can generally prolong the duration of your National car rental if you require the vehicle for an extended period. To initiate the extension, it is typically necessary to get in touch with National's reservations or customer service department.

    A one-way fee will be applied to all rentals in which the vehicle is not returned to the same location as the pick-up. The specific one-way fee depends on the car category, location, and pick-up date.

    No.

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